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Stéphanie Liénard
26 février 2026
on Google
A very good experience; a packing list is provided from the start, which avoids any disputes. The planned furniture lift couldn't be used, but reinforcements were sent to compensate. A professional and friendly team (Mr. Bury and Mr. Lambert).
Esteban Manchego
8 août 2023
on Google
We chose this company based on the reputation of the Breton movers we had previously used and with whom we were very satisfied. This time, while the quote was professional, we subsequently had great difficulty obtaining moving dates and never received an inventory. On moving day, two teams of three people arrived. The first team introduced themselves properly and walked around the house with us, but the second team arrived without any explanation as to why they were there. One of the members of the second team rang the doorbell several times even though the door was open and acted as if we weren't home. The delivery date was moved up by a day, even though we had been given the following day by email just the day before, which forced us to change our plans.
If that were all, it might be manageable, but after a few days, we realized that cash was missing. It was in a sealed box in a closet where we had indicated we were keeping items not to be taken, so the movers didn't need to look inside. We're going to try to get our money back and will see what happens next depending on what this company says.
In the meantime, I strongly advise against using this company, even if their rates are attractive.Lire la suite
If that were all, it might be manageable, but after a few days, we realized that cash was missing. It was in a sealed box in a closet where we had indicated we were keeping items not to be taken, so the movers didn't need to look inside. We're going to try to get our money back and will see what happens next depending on what this company says.
In the meantime, I strongly advise against using this company, even if their rates are attractive.Lire la suite
Laure Decants
5 mai 2022
on Google
First contact with the sales representative was great, reassuring, and attentive. They organized the move from Lille to Toulouse in early May, with collection and delivery within the week. Everything was looking perfect.
The nightmare began as soon as my file was submitted to the operations department. I had to insist that they schedule the removal of my furniture for May 2nd (even though that was what had been agreed with the sales representative). No delivery date, 'but don't worry, madam, everything will be fine, cool.'
The movers came to my house, everything went very well, a very professional team, but still no delivery date...
Operations called me the next day to give me a delivery date... May 17th... so I was in Toulouse for two weeks, without furniture, forced to stay in a hotel since I had no furniture (and therefore no bed to sleep in my new apartment). I calmly explained that I couldn't wait that long. I was starting a new job on the other side of France without my belongings (clothes and work gear), but I had no choice, I had to manage...
It's unacceptable to trap people like this! If they weren't able to keep their promises, I would have used another mover. But waiting until someone's belongings have been collected to give a date is a lack of professionalism and organization!Lire la suite
The nightmare began as soon as my file was submitted to the operations department. I had to insist that they schedule the removal of my furniture for May 2nd (even though that was what had been agreed with the sales representative). No delivery date, 'but don't worry, madam, everything will be fine, cool.'
The movers came to my house, everything went very well, a very professional team, but still no delivery date...
Operations called me the next day to give me a delivery date... May 17th... so I was in Toulouse for two weeks, without furniture, forced to stay in a hotel since I had no furniture (and therefore no bed to sleep in my new apartment). I calmly explained that I couldn't wait that long. I was starting a new job on the other side of France without my belongings (clothes and work gear), but I had no choice, I had to manage...
It's unacceptable to trap people like this! If they weren't able to keep their promises, I would have used another mover. But waiting until someone's belongings have been collected to give a date is a lack of professionalism and organization!Lire la suite
Guillaume Cantala
12 décembre 2019
on Google
The team was very professional and efficient, both in the office and with the movers in the truck (move from the northwest). Just be careful not to underestimate the number of boxes you'll need if you're packing yourself, but you can easily get more upon request. The volume estimate was very accurate, and the proposed service perfectly matched our needs and budget. Of our three moves (two on our own and this one with professionals), this was the longest in terms of distance (over 600 km) but, above all, the most stress-free.
Celia deheegher
17 janvier 2018
on Google
The salesman made a mistake in his declaration for the freight elevator (knowing that he had come twice to be sure!!! but obviously it was not enough for him), as a result the movers had to go through the common areas (4 floors) and spend 1 day there (8 a.m./5 p.m.) instead of 1/2 day! Luckily I was there with 2 other people to lend them a hand (because only 2 movers were planned). Not even a goodwill gesture, and then we were told that to have our things delivered, which are currently in storage, on a Saturday we have to pay 30% more! Frankly I really do not recommend this company! Smooth-talking salesman who clearly does not know his job, I feel sorry for the movers who work with him!! Besides, luckily they were professional!
